Frequently Asked Questions
Do unused units roll over?
Yes. Bogey and Par units roll over from month to month. Bogey can hold up to 16 units (8 hours), and Par can hold up to 32 units (16 hours). Birdie uses daily access, so unused daily time does not roll over.
What is a unit?
One unit equals 30 minutes of simulator time. Bogey receives 8 units per month and Par receives 16 units per month.
Can I cancel or switch plans?
Yes. Membership changes or cancellations require at least 72 hours’ notice before the next renewal date.
How do guest passes work?
Bogey and Par include one guest. Birdie includes two guests. Additional guests are $10 per guest, per hour.
Do I need a reservation?
Yes. Reservations are required, but members can book as little as 5 minutes before their desired start time when space is available.
How late can I cancel a reservation?
Public reservations must be canceled at least 2 hours before the session. Member reservations must be canceled at least 1 hour before the session. Membership cancellations require at least 72 hours’ notice before the next renewal date.